Terms & Conditions.
To ensure you get the most out of your stay and enjoy the experience and everything our property has to offer we ask that you please read these terms and conditions carefully. When you make a booking, you accept on behalf of you and your party the terms of these booking conditions. It is your responsibility to ensure that all details on your confirmation documents are correct and to bring to our attention any errors or discrepancies within 48 hours of booking. Guests accept and are held fully responsible for their visitors or children which may result in injury or harm when staying or visiting the property and its surrounds.
CANCELLATION POLICY
Our accommodation cancellation policy is as follows:
CAMPING
Minimum 4 weeks cancellation for bookings during school holiday periods. We have a flexible cancellation period outside of school holidays. Out of courtesy we ask that you advise us at least 24 hours prior to check-in day as we only have limited sites available.
CABINS
Minimum 4 weeks cancellation for bookings during school holiday periods. Outside of school holidays, we have a flexible cancellation period up to 10 days before your visit. If cancellation occurs within 10 days of your stay your 50% deposit will be forfeited.
CHILDREN
Please note our Child prices are applicable for children 16 years and under. All teenagers over 16 years are considered Adults.
Supervision of children around our property is required and is the full responsibility of parents/guardians. As we have un-fenced dams, a pool and sometimes open fires on our property children should not be left unsupervised at any time. The Stockmans Camp accepts NO responsibility for the safety of your children. Please note that any damage caused to our property by children is the financial responsibility of their parent/guardian.
CHECK-IN/CHECK-OUT
Standard check in time is 2pm on the day of arrival and the property is to be vacated by 10am on the day of departure. An additional fee will be charged if you do not check out by 10am. Early arrivals and late check outs are at the discretion of Management and must be requested at the time of booking and can only be confirmed 1 day prior to arrival or departure. Whilst every effort will be made to accommodate early arrivals and late departures, the only way to absolutely ensure an early check-in or late check-out is to book an extra night.
CLEANING
Campsites, Cabins and Caravans must be left in the condition they were in upon guest arrival. Excess cleaning fees up to $200 may apply. (eg. rubbish not being removed, dishes not washed and put away, barbeques not cleaned.) We ask that rubbish and recycling from your accommodation site be put into the rubbish/recycling bins locate around the property. Please dispose of items in the appropriately labelled bins, we strongly encourage recycling at our property.
DAMAGES
Please report any existing damages to our cabins/caravan/common areas upon your arrival and immediately report any damage which occurs during your stay. Damage to our property is the financial responsibility of the guest.
FUNCTIONS + LARGE GROUP GATHERINGS
We do accept functions, parties and large group gatherings; however, these are all strictly prohibited without written consent from Management prior to your arrival.
GUEST SAFETY
Please note there are un-fenced dams, a pool and sometimes open fires on our property. No matter how strong a swimmer you are, strictly no swimming in dams.
As previously mentioned, children are to be supervised in all areas of our property and their parent or guardian is solely responsible for their safety. Children are to be supervised at all times when using the swimming pool.
Please be aware particularly in the summer months that due to our location and dry hot climate it is possible to sight snakes on our property. Please be aware and take care. We also recommend bringing repellent for mosquitoes; however, repellent is available to buy from the office if you have forgotten to bring your own.
INDEMNITY
The Stockmans Camp does not accept any responsibility for guests and their visitors’ actions, conduct or safety whilst staying in accommodation or attending/hosting a function on the property. Neither do we take responsibility for any damage or loss of any client or guest property left at the venue prior to, during or after an accommodation stay or attendance at a function. The Stockmans Camp does not condone unsafe, irresponsible or illegal actions/behaviour during any event, stay or visit to The Stockmans Camp. A condition of entering and/or staying at this property means that all Guests understand and agree to indemnify the agent and owners against any responsibility or action(s) (legal or other), due to any action(s), incident(s), loss or injury(s) while within or outside of the premises (including, but not limited to, the grounds, facilities, structures, etc.) during a stay or at any other time.
NOISE
Noise restrictions from 10pm – 7am. Disturbance to other guests and neighbours including excessive noise, music and unruly behaviour is prohibited and may result in eviction without a refund. If a noise complaint is received; a first warning will be given. If a second complaint is received this will result in immediate eviction with no refund.
PAYMENT POLICY
We are happy to accept payment for Campsites on your arrival, however we prefer payment at the time of booking. Bookings made on our website will be followed by an invoice for the accommodation cost.
For all Cabin bookings a minimum deposit of 50% is required at the time of booking, and the balance is required to be paid on your arrival. Please note we accept both CASH and EFTPOS payments via VISA and Mastercard at The Stockmans Camp.
GENERATORS
Generators can be used in our unpowered camp area but are to strictly be used only during the hours of 7am – 10pm for the consideration other campers.
CAMPFIRES
Yes, however fires are strictly only permitted in the fire pits.
Fire pits: We have limited firepits available for hire. Cost is $10 for the duration of your stay plus a $20 cash deposit refunded if rules are followed.
However, we ask that you request these at the time of booking or at least 24 hours prior to your arrival.
Firewood can be purchased ($25 for a wheelbarrow load) from the Office or you can bring your own.
Strictly no wood is to be collect from our property. (Also note that wood needs to be cut ready for use before arrival)
PETS
Yes, we are a pet friendly park. However, they must be always contained either in a pen or on a lead, do not enter the amenities, laundry or camp kitchen, are not to be left alone and must be cleaned up after. This is for the safety of your pet and for your fellow campers. It is important that these guidelines are followed for if not you may be asked to leave.
WATER
Water is a premium out here and only supplied by the rain, so we ask you consider this when showering please. For this reason, also we ask that you don't use our property to fill up.